Product Data Enrichment and Remediation for PIM Implementation
Client: ASX 100 Company
Industry: B2B Distribution
Problem: Unable to improve digital user experience due to inconsistent / incomplete digital assets.
The availability of digital assets (product images, product datasheets, product videos, 360 degree product images)
Client’s suppliers and collection of digital assets from the supplier’s website for ~120K products
Availability of at least one image for a product increased from 30% to 85%.
Creating new fields / business rules in PIM for digital assets
Case Insights 2
The scope of this engagement is to manage the end to end application support, application development and version upgrade support of the client’s PIM application.
Client: ASX 100 Company
Industry: B2B Distribution
Problem: STIBO PIM Application Managed Services
A dedicated offshore team of support analysts monitoring all inbound and outbound integrations within the client’s PIM application.
Team of testers and developers working on Software Development Lifecycle (SDLC) methodology to gathering new requirements and release new features.
Involves working in an agile model for handling application enhancements, bug fixing, version upgrades, etc.
Connecting PIM with eCommerce platforms, warehousing systems, and ERP applications for streamlined operations and data flow.
Case Insights 3
The scope of this process is to handle accounts payable exceptions and resolve them so the invoices can be processed for payment.
Client: ASX 100 Company
Industry: B2B Distribution
Problem: Delay in supplier payments due to incorrect / missing information in the invoices.
OCR (Optical Character Recognition) software application to capture all invoice details.
Verifying and capturing critical information such as PO number, invoice number, invoice date, invoice amount, tax details, items shipped, charges etc using machine learning techniques.
The scope of this process is to support the 3-way matching process (matching PO vs Invoice vs Goods Receipt) in the ERP.
Processing the invoices for payment on time which is handled by a dedicated team of senior process associates.
Case Insights 4
Supplier Data Collection for ERP Implementation Project
Client: ASX 100 Company
Industry: B2B Distribution
Problem: Challenges in collecting data for greenfield fields to drive intended functionalities in the ERP Application.
The task was to engage with 448 suppliers and collect data for 32 fields for 135K products.
A dedicated team of data analysts and process associates worked on this project for over 6 months in collecting, cleansing and validating the data in test environments.
ERP which was being replaced was ~30 years old and this was another key milestone to build a strong foundation based on product master data.
Availability of accurate data for the greenfield attributes in the new ERP rollout.
Case Insights 5
The scope of the project is to verify and update supplier cost price and maintain customer contracts in the ERP system.
Client: ASX 100 Company
Industry: B2B Distribution
Problem: Unable to measure the financial impact on customer contracts due to supplier cost price increase.
Perform cost impact analysis for the sales teams to forecast the impact on customer contracts.
Perform predictive analysis for the sales teams to maintain margins.
Provide sales analysis support for the sales teams on customer performance by creating various metrics and trends.
Perform periodic analysis of the list price and support area sales managers with customer accounts.